How to Track My Refund Request?

Contact the seller using the information you received via email after your purchase (usually in the confirmation or product access email). Be sure to include:

• Your full name
• The email used during the purchase
• Your order number (if available)

If you’ve already reached out and are waiting for a response, we recommend allowing up to 72 business hours.

If you don’t receive a reply within that timeframe, check out this guide on what to do next:

🔗 What to Do If the Seller Doesn't Respond or Refuses My Refund Request

Need Additional Help?

If you have questions or need further guidance, feel free to contact our support team at:

📧 [comercial@onprofit.com.br]()

Updated on: 08/01/2025