• Seller didn’t respond or refused your refund request? Here’s what to Do.

  On OnProfit, sellers are fully responsible for the products they offer, including delivery, support, and refund policies. Most sellers aim to resolve issues in a transparent and respectful way. If you’ve already contacted the seller requesting a refund, please allow up to 72 business hours for a response. Sometimes, support teams may experience high demand, which can cause delays. If you don’t receive a reply within this timeframe, or if you feel your consumer rights are not being respected, wPopular

• How to track your refund request?

  At OnProfit, refund requests are the sole responsibility of the product seller. For this reason, all follow-up regarding your refund must be handled directly with them. OnProfit does not have access to the seller’s support system, and therefore, we are unable to track the progress or status of your refund request. What should you do? Contact the seller using the information you received by email after your purchase (usually in the confirmation or access email). Be sure to includePopular

• I entered the wrong email at checkout. What should I do?

  If you entered an incorrect email address during your purchase, you’ll need to contact the seller of the digital product directly to request an update to your access information. When reaching out, make sure to provide as many details as possible to speed up the process, including: Name of the product purchased Full name The incorrect email address you entered The correct email address This information will help the seller update your access smoothly. What if the seller doesn't reFew readers

• How to Track My Refund Request?

  Contact the seller using the information you received via email after your purchase (usually in the confirmation or product access email). Be sure to include: Your full name The email used during the purchase Your order number (if available) If you’ve already reached out and are waiting for a response, we recommend allowing up to 72 business hours. If you don’t receive a reply within that timeframe, check out this guide on what to do next: 🔗 What to Do If the Seller Doesn't Respond orFew readers

• How to access your purchased product?

  How to Access Your Purchased Product After completing your purchase, you won't have direct access to the product through OnProfit. This is because sellers are required to integrate their products into a specific members area. Instead of accessing the product directly via OnProfit, you'll be redirected to the members area page configured by the seller. How Does Access Work? Once your payment is approved, you'll receive an email with all the necessary information to access your produFew readers

• What to Do If the Seller Doesn't Respond or Refuses Your Refund Request?

  At OnProfit, sellers are fully responsible for the products they sell, including content delivery and refund policies. Most sellers aim to resolve any issues with transparency and respect for the customer. If you’ve already contacted the seller to request a refund, please allow up to 72 business hours for a response. Sometimes, seller support may experience high demand, which can cause delays in response time. If you do not receive a reply within this timeframe, or if you feel your consumeFew readers