• How to access your purchased product?

  This article explains how access to products purchased through our platform works. After completing your purchase, you won’t access the product directly through OnProfit. That’s because sellers usually integrate their products with an external members area. Instead of accessing the product via OnProfit, you’ll be redirected to the platform chosen by the seller to deliver their content. How does access work? As soon as your payment is confirmed, you’ll receive an email with everythFew readers

• How to request a refund for a purchase?

  How to request a refund for a purchase made through OnProfit? If you purchased a digital product through OnProfit and are not satisfied, you may request a refund directly from the seller within 7 days of purchase. This follows the Brazilian Consumer Protection Code (Law No. 8.078/90), which applies to sellers operating in Brazil. However, refund policies may vary depending on the seller's location. We recommend checking whether the applicable consumer laws in the seller’s country or rFew readers

• Seller didn’t respond or refused your refund request? Here’s what to Do.

  On OnProfit, sellers are fully responsible for the products they offer, including delivery, support, and refund policies. Most sellers aim to resolve issues in a transparent and respectful way. If you’ve already contacted the seller requesting a refund, please allow up to 72 business hours for a response. Sometimes, support teams may experience high demand, which can cause delays. If you don’t receive a reply within this timeframe, or if you feel your consumer rights are not being respected, wFew readers